Tracked shipping included on all orders over £80
Dispatches within 1-2 working days (Mon-Fri)
Royal Mail Tracked 48 delivery with tracking number
1. UK Shipping Rates & Estimated Times
| Destination | Order Value | Handling Time | Transit Time | Cost |
|---|---|---|---|---|
| United Kingdom (Mainland) | Orders £80.00 and over | 1-2 working days | 2-4 working days | FREE |
| United Kingdom (Mainland) | Orders under £80.00 | 1-2 working days | 2-4 working days | £4.95 |
2. Order Handling & Dispatch
All orders are prepared, verified, and dispatched within 1-2 working days (Monday through Friday, excluding UK bank holidays). Orders placed over the weekend will be dispatched on the following working day.
3. Tracking Your Shipment
Once your package has been collected by our courier (Royal Mail or DPD), you will automatically receive an email confirmation containing your unique tracking link. You can track your parcel's journey at any time.
4. Damaged or Delayed Packages
If your package arrives with visible damage, or if your shipment has not arrived within 7 working days of dispatch, please notify us immediately at Contact@Ruvia.shop or call +44 7454 954896. We will arrange a replacement or resolve the delay promptly.
Fulfilment Address:
Ruvia, 10 Norwich Street, Cambridge CB2 1NE, United Kingdom